Welcome to Flow into Life.

We provide online Physiotherapy and Coaching services to support individuals with Long Covid, Chronic Fatigue Syndrome, burnout and other chronic illness and symptoms. These Terms and Conditions govern your access to and use of our services, website, video conference platforms, digital channels and any other related platforms.

By accessing and using our services, you agree to be bound by these Terms and Conditions. If you do not agree to any part of these Terms and Conditions, you must cease using our platform or any of our services immediately.

1. Eligibility

Our services are intended for individuals aged 18 or older. By using our services, you confirm that you are legally capable of entering our binding contracts and that the information you provide is accurate and complete.

2. Services Provided

Flow into Life offers online physiotherapy and coaching services and may include individual sessions, packages, courses or educational content and resources. The information provided on our website is for general information purposes only and should not be construed as medical advice. Our services are not a substitute for medical advice, diagnosis or treatment by a licensed medical professional.

3. Health disclaimer

By participating in our services, you acknowledge and agree that:

• You are responsible for your own health and wellbeing

• You will inform your medical provider before starting any new exercise or wellness program

• Our coaching services are educational and supportive in nature and are not intended to replace clinical treatment

• We do not guarantee specific outcomes or results

3. Use of Website

• Acceptable Use: You agree to use our website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

• Prohibited Conduct: You must not engage in any behavior that could damage, disable, or impair the website, including but not limited to introducing viruses or other harmful material.

4. Technology and Access

• You are responsible for ensuring a stable internet connection, compatible device, downloaded the appropriate software, and having a working camera and microphone for online sessions.

• We are not liable for service interruptions caused by your technical issues

5. Intellectual Property

All content on this website, including written material, branding, graphics, logos, videos, images, and resources are the property of Flow of Life or its content suppliers and is protected by Australian and international copyright laws. Unauthorised use of any content from this website is prohibited.

5. Limitation of Liability

While we strive to ensure the accuracy of the information on our website, Flow into Life does not warrant that the content is complete, error-free, or current. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website.

6. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

7. Booking and Cancellation Policy

• Appointments: Appointments are delivered online and can be booked via our booking system on this website, or by emailing directly at the following contact: candy@flowintolife.com.au . Please have your zoom software installed, your microphone and camera checked prior to your appointment and arrive on time to ensure you receive the full benefit of our services.

• Cancellations: If you need to cancel or reschedule an appointment, please provide at least 24 hours' notice. Late cancellations or no-shows may incur a fee or forfeit of the prepaid session.

8. Payment Terms

• Fees: All service fees are outlined on our website and are subject to change without notice.

• Payment Methods: We accept various payment methods, including Square, PayPal or electronic funds transfer. Payment is required by the day of service (or first session date of the package chosen) unless prior arrangements have been made.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

10. Changes to Terms and Conditions

Flow into Life reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website constitutes your acceptance of the revised terms.

11. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

Flow into Life
Email: candy@flowintolife.com.au